The Short Version: if you are looking for a distinctive gemstone or special anniversary gift, Leibish & Co. has actually a powerful stock of top-notch, colorful, and conflict-free diamonds and gems. The family-run company might functioning online since 1998 with your own touch which has had won perform business the world over. Leibish & Co. allows you buying loose rocks or to make use of the no-cost „Design your very own” device to bring the ideal piece of jewellery alive. With many years of experience and strong workmanship under the strip, Leibish & Co. is found on the verge of growing its inventory to watches alongside extras.
Whenever Leibish Polnauer founded his first on-line diamond company in 1998, it got nearly a complete day to upload just one picture and information to their web site â but he was a visionary just who saw prospective into the fledgling realm of ecommerce. „When he sees the possibility in a notion, he’ll try everything inside the power to advance with-it,” stated Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish developed an effective, family-run procedure together with his girlfriend and kids offering in leadership positions. They will have grown a successful web based business with offices positioned worldwide. Leibish & Co. is a leader in unique colored diamonds and gemstones that are difficult to find someplace else. The diamonds may conflict-free, that is a key point for several consumers.
„men and women arrived at us since they find anything just a little various, one thing more unique than what everyone else has,” Benji stated.
While Leibish & Co. provides top-notch old-fashioned diamonds, the business focuses primarily on colorful, special jewelry. Whenever questioned exactly why business has actually these types of a higher customer return rate, Benji quickly pinpoints the reason.
„It’s a combination of excellent services and products, great solution, and jewellery designed to your greatest levels of perfection,” he stated. „The jewellery we make isn’t your daily, mass-produced sorts of product. Each piece is custom-made to perfectly fit the diamond or gemstone chosen from the customer.”
A Family Affair With Personal Service
Leibish & Co. is actually a true household company, with Leibish’s relatives playing important roles inside company.
Leibish serves as Founder and chairman associated with organization, while his wife, Rosi, will be the business’ Activities Manager. Their particular oldest daughter, Chavi, serves as the Lead Jewelry Designer â which is a massive obligation since custom jewellery accocunts for above 50% for the organizations company, Benji said.
Leibish’s eldest child, Yossi, may be the President of Leibish & Co. Another daughter, Shmulik, that is a graduate from the Gemological Institute of America, could be the fundamental Diamond Buyer for business. „Shmulik is, actually, certainly one of the majority of gifted color diamond specialists in the,” Benji stated.
Leibish’s child Itzik is the company’s COO and works their nyc workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young ones, may be the organization’s CFO.
„as among the longtime people in the group, I’m able to tell you that, however, there is no relation, they give consideration to myself, among others, section of their loved ones,” Benji mentioned. „all of us bring our own knowledge into the business, but interact to constantly expand the firm.”
Clients are additionally addressed like household at Leibish & Co., in which the business invests power into personal service and sales. „have you ever handled one specific broker, for example, that’s the same individual you may usually handle, whatever you may be calling or composing in approximately,” Benji mentioned. „We don’t believe in driving consumers around to different divisions when they’ve a question or specific concern they want to cope with.”
Consumers result from All Over the World
Leibish features a few different sorts of consumers: you’ll find consumers, exactly who primarily store through the web page, merchants, and people from inside the trade company, just who typically visit the organization’s main practices in nyc, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s customers are through the united states of america. Their subsequent best audience is Canada, followed by the United Kingdom, Australian Continent, Hong Kong, as well as the remainder of European countries.
Clients at each phase of life shop at Leibish & Co., though nearly all are between your many years of 35 and 54, Benji stated. In addition, the firm garners about 300,000 web site visits monthly â and keeps most of the customers coming back.
„with more than a 70% return consumer score, we remain extremely well-known businesses within our niche,” the guy mentioned.
Colourful Diamonds & Gemstones With a „Design Your Own” Option
Leibish & Co. holds high-end jewellery, and maintains inventory flexibility, particularly for on line customers, Benji stated. The firm carries countless free diamonds and valuable gems, but its important products are customized jewellery creations.
„We keep a big selection of multicolor diamond and gem precious jewelry, with of rarest tones actually observed,” he mentioned. „we have been acknowledged well by the bread-and-butter services and products â yellowish diamond and red diamond engagement rings. However, we sell diamond jewelry of virtually every shade, and important gemstones â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, too, but our very own expertise is in the arena of shade.”
For clients who’ve one thing in your mind and want help that makes it an actuality, Leibish & Co. offers a „Design your personal” jewellery device, which Benji mentioned is actually their hottest item.
„normally, while looking for a particular portion, folks often want particular rocks and establishing types they will have currently fallen in love with,” he stated. The „Design your very own” device enables consumers to create a piece by using the rock, setting, and steel of these option.
„It allows them to bring their aspirations to life â with the knowledge in design,” Benji told you.
Extras & brand new using the internet Tools available for Leibish & Co.
since it looks forward to the future, Leibish & Co. is actually gradually shifting toward higher-ticket things plus product variety. The organization seems comfy branching out over new product lines due to the determination and enthusiasm it relates to perfect the current productions.
„There is spoken of presenting a lot of different extras â including deluxe watches, bags, and even pens,” Benji said. „But we made a decision to wait until we 1st perfected our major type of product, that is expensive jewelry.”
Leibish & Co. can searching for ways to carry on refining its common web site, too. One way it intentions to enhance its online knowledge is through adding enhanced truth characteristics, which will offer digital customers a lot more of an in-store knowledge.
As a business enterprise featuring its sources in colorful diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional sector which views modification while the different, perhaps not the rule.